APC Smart-UPS User Manuals on CD Performance Power Protection for Servers and Networks Addtional Language Support for Smart-UPS Tower and Rack-mount Models. APC Part # 991-0195B These are brand new CD's. No tech support available. You are buying just the CD. No manuals, cables, etc. Flat rate shipping and handling fee of just $3 to anywhere in the U.S.A. International buyers, please E-mail, in advance for shipping and handling fee. Our preferred method of payment is PayPal. We also accept Money Orders, Cashiers Checks, and BidPay. As well as, all major credit cards via telephone: 570-888-2751 Sorry, no business or personal checks.